Service Strategy

Service Strategy Qualification

The Service Strategy module is one of the ITIL Service Lifecycle modules, and will be of interest to candidates looking to focus on the use of process and practice elements used, and the management capabilities needed to deliver quality Service Management practices.
Is it right for me?
As with any of the Intermediate modules, it is recommended that candidates have exposure to basic concepts in IT and at least two years professional experience working in IT Service Management.
The Service Strategy qualification would suit candidates in the following IT professions or areas:
IT Management
IT Finance Manager
Supplier Relationship Management
We have provided this list as a guide only, and choices will depend on the candidate's individual career goals and objectives.

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