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| image courtesy: http://www.relatably.com/q/img/communication-quotes-leadership/Einstein-on-simplicity.jpeg |
Communicating with others is often overlooked or even taken
for granted. Communication is an art; communication is a skill, and now
what not. we say a lot and really don't mean nothing much.
The most challenging aspect about communication is to ‘tell
something in a simple and straightforward’ manner. We are exceptionally
talented. alongwith, we are poor listeners and hence poor learners.
While charity counsels that what the left hands gives let
the right not know, but communication commands the left hand has to know
what the right has to say. But then we are so confused or even too lost in the
cacophony to realize the boot is on the wrong foot. A word out of line is akin
to the same.
You to be someone easy to talk to – which will give the
people confidence to connect.
We try to impress with intellect by using dazzling words and
difficult-to-understand terms, metaphors, idioms and what not. Corporate
communication, of course, prescribes etiquette to be adhered, but it’s not to
be misunderstood as something complicated just because etiquette itself isn’t
an easy word. Agreed. Etiquette plainly put is rule. The standard for business
correspondence is the essence of etiquette but there comes the rub. What
standards? As times progressed, expressions sound and framed more informally
that formal outlook is perceived as archaic. And give a thought about how the
millennial relate and recognize the ‘chat’ language, as they the make up for
the majority of workforce. Confluence or compromise? Calling it a
compromise would be too crude nor can we uphold colloquial language in a formal
correspondence. So what is the benchmark? Well, even this commentary can be
critiqued for its strong undertones.
We simply don’t communicate. Where there are barriers,
aren’t there breakthroughs? Yet, the complexity with which conversation
proceeds perplexes us no end. Conflicts arise mainly due to poor
communication or mismanagement when words are minced and message loses its
meaning. Basically, we failed to make sense, and far worse never ever realized
which only made matters worst.
Cut down the chase
Employ direct lines instead of circling around. Being linear
brings its own leverage to the board. Face-to-face is most preferred, and
where need be, then emphasis is on the written word than spoken. So there is no
hard and fast rule and much depends on the merit of the case. That said, keep
it short and straight – be it verbal or written. Stakeholder management sometimes
suffers from this very shortfall when the decision makers instead of engaging
directly deal through interfaces. That’s typical bureaucratic when information
has to be percolate through different channel before landing on the desired
destination.
How can we improve communication?
Connect and contact=communicate. Why fuss about fancy words
when simple one will convey the meaning. Articulation has nothing to do with
ostentation. In fact, it works the other way instead. The challenge today
despite being well read and learned, can yo explain to a third-grade
kid.is to be schooled as a sc is that 'you might be possess the knowledge of a
professor but can you explain to a third-grade kid. Language is no longer a
limitation. Use shorter strings. Employ simple and meaningful words. Keep the
pitch polite. And learn to listen, not with an intent to counter or
cross-question, but to hear and be heard.
‘Houston, we have a problem’ – doesn’t that sound
familiar Why? Its not astrophysics but plain English.
Do you understand? Good. Make sure other do what you have to
communicate - in a language they can understand, in words they will know, in a
tone that will make them comfortable.
Carry on the conversation...
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