iCert Global Awarded the Arch of Excellence by AIAC, 2016

iCert Global , the Startup from Houston, that stood top wining the ARCH of Excellence 2016 Award  from AIAC Excellence 2016 award  

Some make news. Some find themselves in the news. iCert Global, a US-based Startup offering professional certification training, made headlines when AIAC awarded the ‘Arch of Excellence’.  The company’s CEO Irfan Sharief’’, cited, “the key behind the success is our openness to ideas and innovations, especially with customer in the center stage. Expect the unexpected – be prepared always. Learn from the defense services – why is that the army does the drill day in and day out?  That’s preparedness.  Keep educating yourself. Reinventing – is learning new things and innovation is about iterations in ideas. Figure out your strength and try channeling in many ways – that’s what makes you versatile.

Training is our core competency but where we made headway in the competition is the delivery with a personalized touch. I always admire this quote and live by it as a decree that ‘if you don’t take care of your customer, someone else will’. Its true for any business. The only way to standout is to shine in customer care.”

Irfan further added, “First try to understand the customer’s requirements. Training is too broad, instead tailor it to every individual. It so happens that some individuals have common interest, it is to that collected group we conduct our workshops and boot camps. Yes, you can apply Stephen Covey’s principle of ‘Begin with the end in mind’, and so long you are committed to reskill and upskill every participant, you not only deliver but truly add value to their lives.

Your learning will be tested in its application, and that’s the reason why we engage trainers rich in experience and domain expertise.   The most fulfilling moment is when a participant calls or writes to us about the effectiveness of our services.

This Arch of Excellence award humbles us as an organization and motivates us to move forward in furthering our customer’s interest. Out start was simple, and managed to post a modest figure in our first year and then on there was looking back. Presently we registered, 400% as year and year growth. On behalf of iCert Global, I wish to thank AIAC for recognizing our potential and appreciate all those involved, especially the corporate and individual practitioners for having placed their faith confidently in our capabilities.”