Who Is The Boss? | People Management

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Usually, it is used as a moniker about the one who lords around or tries to throw the weight by trying to herd.

The Boss, in the titular role, don’t have to be bossy as mostly misunderstood. The Boss is synonymous with Leader and just that our perception of ‘Boss’ is more about command and control, somehow that title is very unsettling.

But just like different times calls for different actors, a boss to has to resort to the command and control if the situation mandates.

There are many leadership styles: Autocratic, Democratic, Strategic, Transformational, Laissez-faire. The boss can follow any such leadership style or may be all but applicable to the audience (read as employees).

Are all employees the same?

The 80/20 is very much present as inferred from the performance – meaning, 80% of the workload is usually assigned to 20% of staff. Why? Because they are ‘the’ performers. Notice carefully and you will find it hard to dispute that the one who is hardworking and consistent on deliver is always assigned more work. Why? Because of the delivery. Company needs employees who are an able, reliable and consistent in performance. Employees are always a mix and match . while some perform, some outperform and some don’t perform at all. Accordingly, the Boss to has to adopt different leadership styles.

It will be very unfair to portray the boss in a poor light just because he/she is unfairly and unreasonably demanding. Some Boss scream “I want it and want it now” without realizing the magnitude of work or plainly pushing their luck. But it can go as far as possible. If shouting and screaming works, then work place will be a street fight so chaotic that your differentiating factor as a Leader will be your decibel level.

Command and Control

This IS required to the ones who need jumpstart. They can’t do it by themselves and some push to move forward. In the worst case, push becomes a shove. That’s where the ‘Command and Control’ is exercised. “if you don’t do it, then..” might sound as a threat but with some staff this works. Whipping works. These are poor in self-esteem, lack confidence and hang in there for survival. And they know well, that getting another job or alternatives is hard to come by and hence respond to the command. It is the fear of getting fired that somehow extracts the work. Hence, it is useful to such work force – usually new  joinee, entry-level ,  fresher or experienced hires who are yet to adapt to the new surroundings.

Democratic

Leadership through consensus by winning confidence and gaining ‘buy-in’ of the team. This team is mature and self-starters. They don’t need someone to be behind their back to get the job done. Once delegated, they are on their own and ensure it is done with minimal intervention and supervision. Accountability is usually high, and the team takes pride in its performance.

Laissez-faire

This is not commonly practices and usually associated with researches and their ilk. Such resources are very independent from the start and don’t need any intervention or monitoring, mostly, the engagement will be time-bound and hence the Boss will have very less scope with regard to delegation or follow-up.

So what kind of a Boss are you?

Brutal, demanding, ruthless, callous, difficult, tough, harsh and aggressive? Just look around and how many faces can your eyes meet and count. The Boss is responsible for the cycle of business with the feet on the pedal. At one stroke the boss has to face so many faces. Possible? That why that person is the Boss. And yes, it takes some aggression and ruthlessness to get the job done weighing in the 80/20 rule. ‘The one who shows mercy on others denies oneself’ – doesn’t mean callous in attitude. Though caring, they appear callous else the workforce becomes complacent. Spare the rod, spoil the child. You might be all tall and grown up but at times the rod in the form of some penalty makes you what you are really worth.

Imagining the Boss as someone jumping up and down or hollering at the top of the voice in the hope that their voice will be heard amidst the din of the backdrop of expectations and projections is not the typical profile. Agreed, some Bosses are obnoxious, petty-minded, self-centered and can’t think beyond business. But then, it’s unfair to stereotype the Boss in such fashion. Some bosses are gentle, willing with en ear to hear, and simply wonderful.  The Boss, too, is a human with family to tend and friends to catch up. It is just that they burn more hours and sacrifice so much so that can draw a salary.