PMP Boot Camp

PMI’s Project Management Professional (PMP)® credential is the most important industry-recognized certification for project managers. Globally recognized and demanded, the PMP® demonstrates that you have the experience, education and competency to lead and direct projects.

ITIL®2011 Foundation Workshop (incl. Certification Exam)

Information Technology Infrastructure Library (ITIL) is a set of globally recognized best practices for IT Service Management that can be tailored to any organization. ITIL provides the foundation for quality IT Service Management through documented, proven processes that cover the entire Service Lifecycle. It is easy for organizations to learn, tailor, and implement ITIL to suit their environment. A complete ITIL philosophy has grown around the guidance contained within the ITIL books and the supporting certification and qualification scheme.
ITIL is the most widely adopted approach for IT Service Management in the world. It provides a practical, no-nonsense framework for identifying, planning, delivering and supporting IT services to the business.
The ITIL Foundation Course is an entry-level certification. It introduces the Lifecycle of managing IT Services to deliver to business expectations and provides an approach to learning the core disciplines of ITIL best practices.

The ITIL Foundation Course is a stepping-stone for everyone who is interested in learning more about ITIL best practices. The audience includes all IT professionals who work in or plan to work in an ITIL supported environment as well as in key business areas

ITIL training in Bangalore

Enroll for ITIL training in Bangalore..!!! Contact info@icertglobal.com
with your Name and Phone Number.. Hurry UP ..Limited Slots..

Enroll for ITIL training in Bangalore..!!! Contact info@icertglobal.com
with your Name and Phone Number.. Hurry UP ..Limited dates..

Service Strategy

Service Strategy Qualification

The Service Strategy module is one of the ITIL Service Lifecycle modules, and will be of interest to candidates looking to focus on the use of process and practice elements used, and the management capabilities needed to deliver quality Service Management practices.
Is it right for me?
As with any of the Intermediate modules, it is recommended that candidates have exposure to basic concepts in IT and at least two years professional experience working in IT Service Management.
The Service Strategy qualification would suit candidates in the following IT professions or areas:
IT Management
IT Finance Manager
Supplier Relationship Management
We have provided this list as a guide only, and choices will depend on the candidate's individual career goals and objectives.

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ITIL Service Operation Certification

ITIL Service Operation

Purpose of Service Operation

Purpose of Service Operation is to make sure services are delivered at agreed levels. Its purpose is to also manage the technology, infrastructure and applications implemented in organization in order to meet cutomers' needs.

In fact this is the the stage in the whole lifecycle where services basically deliver the value to the business because from business point of view this stage has the highest visibility. It is Service Operation staff responsibility to ensure that the value to the business is delivered.

At this stage there may be some confilciting goals appear and it is important to know how to balace this. Some examples are:

- technological, internal IT perception versus external business point of view.
- stability versus responsiveness.
- quality versus time to deliver versus cost of service.
- reactive attitude to supprt services versus proactive activities.

All the conflicts mentioned above are just examples. In practice there are much more of them and each one has to be balanced and maintained by the Service Operation staff. Excessive focus on one side without balancing another side will result in poor service.

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CMMI Certification

CMMI is a proven approach to performance management with decades of results showing it works.

Organizations using CMMI have predictable cost, schedule, and quality—business results that serve as discriminators among their competitors.

CMMI is built with practices and goals seen in thousands of real organizations worldwide. Use these practices and goals to evaluate your own performance and decide what to improve for your own business reasons.

Prince2 Foundation certification course Training

PRINCE2 (an acronym for Projects IN Controlled Environments) is a de facto process-based method for effective project management.
Used extensively by the UK Government, PRINCE2 is also widely recognised and used in the private sector, both in the UK and internationally. The PRINCE2 method is in the public domain, and offers non-proprietorial best practice guidance on project management.
The key features of PRINCE2 are :

• focus on business justification
• defined organisation structure for the project management team
• product-based planning approach
• emphasis on dividing the project into manageable and controllable stages
• flexibility that can be applied at a level appropriate to the project.

ITIL Qualification Scheme

ITIL Qualification Scheme

The ITIL Qualifications scheme provides a modular approach to the ITIL framework, and is comprised of a series of qualifications focused on different aspects of ITIL Best Practice, to various degrees of depth and detail.
These are the levels of qualifications within the scheme:

• ITIL Foundation
• ITIL Intermediate Level    
• ITIL Managing Across the Lifecycle
• ITIL Expert Level
• ITIL Master Qualification

The modular, tiered structure of the qualification not only offers candidates the flexibility in relating to the different disciplines and areas of ITIL, but generally makes ITILqualifications more accessible and achievable.

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Project Management

Project Management

iPMI’s Project Management Professional (PMP)® credential is the most important industry-recognized certification for project managers. Globally recognized and demanded, the PMP® demonstrates that you have the experience, education and competency to lead and direct projects.

• PMP
• MSP
• Prince2 Foundation Training
• Prince2 Practitioner Training
• CMMI

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Project Management

PMI’s Project Management Professional (PMP)® credential is the most important industry-recognized certification for project managers. Globally recognized and demanded, the PMP® demonstrates that you have the experience, education and competency to lead and direct projects.
This recognition is seen through increased marketability to employers and higher salary; according to the PMI Project Management Salary Survey–Seventh Edition, certification positively impacts project manager salaries.

Who should apply?

The PMP recognizes demonstrated competence in leading and directing project teams. If you’re an experienced project manager looking to solidify your skills, stand out to employers and maximize your earning potential, the PMP credential is the right choice for you.

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ITIL Foundation

The Foundation Level is the entry level qualification which offers candidates a general awareness of the key elements, concepts and terminology used in the ITIL Service Lifecycle, including the linkages between Lifecycle stages, the processes used and their contribution to Service Management practices.

Why should I take ITIL Foundation?

Upon successful completion of the education and examination components related to this qualification, candidates can expect to gain a general overview, and basic knowledge and understanding of ITIL.
Successful completion of the Foundation qualification also fulfils the prerequisite entry criteria for the next level of study within the ITIL qualifications scheme, the ITIL Intermediate Level .

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